Question 1

How do I get in contact?

Accepted Answer

We have the following options to contact us:
 
-- Call us: +31 (0)6-84327785
 
-- Send us an email: info@citypalace.shop
 
-- Fill in the contactform. You can find it under 'contact'
 
-- Or visit us in our salon! You can find us in the centre of Rotterdam: 1e Middellandstraat 38A.

Question 2

How do I place an order for a custom wig?

Accepted Answer

Please contact us for ordering a custom wig. We will make sure you get the wig you desire!

Question 3

How long does it take to receive my order?

Accepted Answer

It can take up to 7 days.
For a custom wig it can take 14 days.
 
please contact us if you have not received your order in time!

Question 4

I want a different color, highlights, different length then what the shop is showing."

Accepted Answer

Please contact us and we will make sure that your wishes will be taking care off. Please keep in mind that we can charge a fee for the adjustments.

DOMANDE FREQUENTI

How do I get in contact?

How do I place an order for a custom wig?

How long does it take to receive my order?

I want a different color, highlights, different length then what the shop is showing."